SHIPPING & RETURNS
Please take care when arranging shipping and awaiting delivery of your powerful adornments. As you know, every one of our creations are one-of-a-kind and therefore irreplaceable. INSURANCE and SIGNATURES are available to add to any order, and are highly recommended for any order you can't afford to lose. Any shipping issues must be handled by the mail carrier service you purchase at check out. We are not responsible for any shipping issues once your package is scanned by the mail carrier, this includes but is not limited to, lost, stolen, delayed, or held packages, missed deliveries or undeliverable addresses.
If you have any questions please feel free to reach out any time on our Contact Page.
Order Processing Time
Most orders ship next business day after we receive your purchase. Business days exclude weekends and holidays.
During high-volume periods (such as Black Friday and Christmas) shipping may be delayed by 1-2 business days.
Contact me if you have any questions about when your order will ship.
U.S. orders are estimated to arrive within 5-8 business days from the ship date, however, this estimate is not guaranteed. Business days exclude weekends and holidays.
Due to restrictions and delays from the COVID-19 pandemic, please contact me if you wish to place an international order.
Visit the USPS website for restrictions and delays due to COVID-19 in your country.
Duties and taxes may apply and will be collected by the shipping carrier upon delivery. These fees are determined by your local government and are separate from any shipping fees paid.
Returns & Exchanges
- We offer returns & exchanges for products returned in original condition for full refund or store credit on all U.S. domestic orders when claimed within 14 days of your order being delivered. If you are issued a refund, we will deduct the amount paid for return shipping from your refund. To start a claim, reach out with your order number. Once we receive your return, we'll need 3-5 business days to process it.
- For international orders, we'll refund your order if you cover the return shipping cost within the same 14 day window.
- Items marked "FINAL SALE" are not eligible for return or exchange.